Privacy Policy

At Coloured Contact Lenses, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when interacting with our Website. By using our Website, you agree to the terms of this Privacy Policy.

  • Information We Collect

Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information: Payment details, including credit or debit card information, are collected securely via our third-party payment processors. We do not store your payment details.

Non-Personal Information: We may collect non-personal information such as your browser type, device information, IP address, and how you interact with our Website. This data helps us improve the user experience.

  • How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including shipping and delivery.

Customer Support: Your information allows us to respond to your inquiries and provide support when needed.

Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.

Website Improvement: Non-personal data helps us analyze Website performance and enhance user experience.

  • Sharing Your personal Information

We do not sell or rent your personal information to third parties.

Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, and Website operations. These providers are obligated to keep your information secure and use it only for the specified purposes.

Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety.

  • Cookies and Tracking Technologies

Cookies: We use cookies to enhance your browsing experience, store your preferences, and analyze Website usage.

Third-Party Tracking: We may use third-party services, such as Google Analytics, to collect and analyze Website traffic and usage patterns. These services may use cookies and other tracking technologies.

Managing Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect Website functionality.

  • Your Rights

Access and Correction: You have the right to access and update your personal information.
Opt-Out: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our communications.

Data Deletion: You may request the deletion of your personal information by contacting us at support@colouredcontactlenses.com.au

  • Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

  • Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

  • Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

  • Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

Your continued use of the Website following the updates constitutes your acceptance of the revised Privacy Policy.

If you have any more questions or reservations regarding our privacy policies, contact us via email, and we would get back to you as soon as possible to solve your issues.